Extraits de la charte de qualité des Logis de France

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Abilities...

«The proprietor of a hotel operating under this label must be able to provide evidence of his or her expertise and professional abilities - in all domains of his activity to be situated, in his category, among the best of his department, or even of his area.»

Quality ratio-price

These family-run hotels have their own restaurants, welcome customers as "paying guests" and usually enjoy quiet locations. It has to be characteristic of its area, and offer excellent value for money.

Roast brought up to date

« …Furthermore, members agree to a five-yearly statutory inspection of their hotels and restaurants by the Association for their Department of France, which will result in a dated and up-to-date report being produced. … »

Home

«The best welcome has to be reserved to the clientele.
This personalized welcome provided, smiling, thoughtful, permitting since the first contact to establish a climate of confidence during all the stay, reflects the "Logis de France" brand image. …»

Customer's help

«… Everything is done to facilitate the customer's stay, its needs of informations, notably tourist informations, the practice of one or several foreign languages being very recommended. …»

Distractions, Calm, Services

«… Wherever possible, the hotel " Logis de France " will offer cultural or sporty entertainment.
Tranquillity and Silence are guaranteed for the clientele, notably by the interdiction of all game devices and loud music devices.
Finally, the hotel proprietor must always be ready to help customers find, select and reserve their next "Logis de France" stay and ensure that a copy of the current national guide is always available at reception. »

Installations

«…Facilities of private parkings, closed garages, television or reading lounge, space to store sport's material, children's game area, rooms including the requisite technical facilities for organization of seminaries.
Recreational facilities (swimming pool, tennis, etc.) and specific facilities for business clientele.
Equipment to assist disabled guests in entering and exiting the hotel.
Children are made particularly welcome, with provisions such as changing table(s), bottle warmers, cots, children's beds and play areas. The restaurant will offer highchairs and, of course, suitable children's menus. »

Comfort

Rooms are, as much as possible, sound-proof and equipped with a complete bathroom water room.
Direct telephone, television, radio, Automatic wake-up calls and mini-bars are additional comforts very much appreciated by customers. …

Qualified personnel

«Hotel staff must be suitably qualified and trained by the Management to the level expected of a "Logis de France" establishment. Special attention should be paid to their uniforms and to the politeness and consideration they show customers.
When fast service is requested, it must be supplied. »

Regional character

«Members must always strive to ensure that their hotels reflect regional character as strongly as possible, not only in their external appearance, but also in their internal decoration and furnishings.
This regional character must also be reflected in the style of cuisine offered, which must include local specialities and produce, as well as traditional local drinks, all of which must be included in the specialities of the house. »

Studies prices

«The prices charged must be carefully calculated and be displayed in accordance with current regulations.
In addition to obligatory pricing, such as half-board, fixed price menu, children's menu, regional menu, etc., the hotel proprietor must also offer full board and special all-in packages, such as weekend breaks, short stays, themed stays, etc. to suit the nature of his or her clientele. … »